Frequently Asked Questions
Browse our list of commonly asked questions from our clients & find the answers below!
Certain items like flatware will be only be available for rental in multiples instead of per piece. Most flatware and dinnerware will be rented in MOQ of 10, 12 or 16.
All Wooden Folding Chairs, Flatware, Chinaware and Glassware will be rented in Multiple Order Quantities.
Although we understand you may have limited need for certain products in smaller quantities, we no longer “break packs”, which ensures accuracy and timely delivery of your orders.
There are certain items (Flatware, Chinaware and Glassware) that will not be available by the piece, but only in multiples (typically 10). So if you need 14, you will be required to order a minimum of 20.
Certain products are rented in Multiple Order Quantities (MOQ) and will automatically be adjusted to the higher quantity. You will be given a warning message, but the amounts will be incremented automatically.
Yes. You will only be able to order certain items in Multiple Order Quantities (MOQ) and will be charged for all items you order – there will be no partial or adjusted pricing.
In order to reduce waste we will pack and stock our shelves with larger quantities that are in multiples of 10, so it is likely you may get 1 bag of 100, or perhaps 2 bags of 50. Although possible, but unlikely you may also get 10 bags of 10.
Wooden Folding Chairs are packed and transported in canvas bags that hold 4 chairs each and we no longer “break packs”, which ensures accuracy and timely delivery of your orders.
We chose 10 as a multiple as it is easier to calculate multiples (easier than 8 or 12) and thought this would lead to less errors and confusion.
Unlike flatware which is packaged in disposable bags, glassware comes in racks that have different slots – most glass racks are either 5×5 (25) or 6×6 (36).
A 5×5 rack – a half rack will be 12 and a full rack will be 24.
A 6×6 rack – a half rack will be 18 and a full rack will be 36.
The MOQ will be available on the website for each product.